Also my neighborhood had an internet outage and when the internet came back on the genie app only shows the device which I have connected to genie on the network app despite the fact that 2 other devices are connected. So I now have devices that I cannot get back on my network. Also if you “pause internet” on one of the devices on your network, that device disappears from the map.now how do I un-pause internet for that device if it’s not showing? Tried accessing the internet again from that device and will not connect and doesn’t prompt the network to show the device. Well the app takes forever just to log in, the even longer to load any of the features such as the network map if it actually does load. The app features made it very desirable considering I could control what devices can connect & block when necessary. This app is one of the reasons I bought the netgear C3700. The system is fairly limited, but I've shown you a way to make it work… And it does work. Just remember, if you go in the opposite direction, (to lock it down) you'll have to reboot the router every time you make an adjustment in that direction. You can change the security level on the fly to Open up the computer. Go to filter level, and select default filter on router, next restart the router from the phone app. Who's where you lock it in, or loosening up click on your kids, computer. Next, went to the phone app network map to find my kids computer. Whoever uses the internet outside of the time window will get DNS error messages. Next, I configured a time window for normal use on the computer, and selected a low security level from morning until evening. Help us with the legacy products!!Ĭreate a base security level in open DNS, and turn it on/off/modify using the phone app.I created an open DNS account, and configured the default security level (without time windows) to custom, and selected everything. I know technology moves on, but Netgear supporters hang on to our equipment as long as we can. Four star rating instead of Five Stars because I would like to see more of the legacy support in the administrative (computer desktop) dashboard built into the app. That said, I love this app because it makes checking and doing basic troubleshooting of my network quick and easy without having to use a computer to access the administrative functions on router and extender. (Google the correct way for “hard” or “cold” boot on iPhones, as the process changes with the rev of the phone.) (Yes, I do tech support and often see apps when I’m helping people with their iPhones that were opened years ago and never closed.) Perform a COLD BOOT, on your phone to completely clear RAM and try again. If you are having problems, first I suggest shutting down the 47 apps running in the background. I am running an iPhone 6S with iOS 12.1.3 and my app just loaded and logged into my network in about 8 seconds.
My network is a 1st rev Netgear WNDR 3700 with a WN3000RP network extender. Refer to below link for supported router list: If IPV6 is enabled, logging in to the router using the genie app will fail.
The NETGEAR genie app currently does not support IPv6. The NETGEAR genie app does not work with a wireless extender or repeater. The NETGEAR genie only works when your mobile device is connected to a NETGEAR router that is in router mode, not in access point mode. The NETGEAR genie app does not work if your mobile device is connected to the router’s guest network.
#Netgear genie smart setup code
WNDR3400, WNR2000 + other older router modelsįor a list of supported products, please visit here:.
#Netgear genie smart setup download
Please download the NETGEAR Orbi App for all Orbi WiFi Systems. Please download the NETGEAR Nighthawk App for all NETGEAR WiFi routers.
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